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How we collect, use and protect your personal information.
Last updated: 26 September 2026
Template document: this text is a starting point and must be reviewed by a qualified legal adviser before publication.
Cybercina ("we", "us") is responsible for the personal information collected through this website. You can contact us at info@cybercina.co.uk.
When you submit an enquiry or quote request, we collect the details you provide, such as your name, email address, phone number, company and project information.
We also record limited technical information, such as your browser type and a one-way hashed form of your IP address, to protect our forms from abuse. We do not store your raw IP address.
We use your information to respond to your enquiry, prepare proposals, deliver services you request and keep appropriate business records.
We do not sell your personal information, and we do not use it for unrelated marketing without your consent.
We process enquiry data on the basis of our legitimate interest in responding to requests you make, and where applicable to take steps at your request before entering into a contract.
We keep enquiry information only for as long as needed to respond and for reasonable record-keeping, after which it is deleted or anonymised.
We share information only with service providers that help us operate this website and our business (for example, hosting and email providers), under appropriate agreements.
Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information, and to complain to a data protection authority. In the UK, this is the Information Commissioner's Office (ICO).
To exercise your rights, contact info@cybercina.co.uk.